Created by a highly skilled and experienced professional, this course shows you how to use the world’s leading hotel booking software, Opera PMS. This software is used in the hospitality industry, and is fundamental to the role of a hotel receptionist. Whether you’re someone who is already working, or if you’re just starting, this course is packed with useful information to help you to succeed.
This course is run by an experienced tutor (Gregory) who has worked in some leading hotel chains over the last 15 years. Gregory has built this course based on his experiences using Opera PMS within the hospitality industry. His goal is to ensure you gain all the essential skills to use Opera PMS in a professional capacity, and have a fantastic learning experience during the course.
Key features of the course
Qualification type
Certification
Level
Training
Availability
UK and international
Qualification title
Certificate in Opera PMS Hotel Software Training
Accreditation status
Quality Licence Scheme
Course type
Classroom
When can I start?
| Date Commencing soon 2022 |
Time 9.30 am - 5 pm |
GBP259
Book now
|
Gregory Dragula is a hotel manager and an Opera PMS instructor who has 15 years of industry experience. Gregory has been training hotel receptionists for the past seven years. He has worked for some of the world’s leading hotel chains, including Marriot, Millennium and RAC, as a hotel manager.
- Competitive pricing
- Small class sizes
- Friendly and attentive staff for flexible helpful service
- Learn to navigate Opera PMS like a professional
- Understand how to manage rooms and guest queries
- Learn to use the leading hotel software
- Ask any questions and learn from a professional
- Opera log in and log out
- Profile creation and amendments
- Profile notes
- Finding a reservation
- Rate query screen
- Creating reservation
- Preferences and features request
- Amending reservations
- Cancelling reservations
- Check in
- Check out
- Cashiering – post charges / splitting and transferring charges / routing / fast postings and fixed charges
- Alerts and traces
- Room management
- Opera reports
- Hot keys on opera
- Fully air-conditioned facilities with experienced instructor
- Extra course material
- CPD and iAP accredited training completion certificate at the end of the training at no additional cost
- An option to apply for Quality Licence Scheme endorsed certificate by completing an assessment. You will receive this certificate directly from Quality Licence Scheme at no additional cost
- Free access to the online version of the course
- Study manual
- Free refreshments
- Printed course manual
- Free data traveller (USB drive)
- Stationeries (notebook and pen)
- Access to computers if needed, free wi-fi
- Access to breakout area
- How to navigate Opera PMS
- How to log in and out of Opera PMS
- To create a profile and make amendments
- How to find a reservation
- How to create a new reservation
- How to handle special requests
- How to amend and cancel reservations
- How to check guests in and out
- How to use the cashier functions of Opera PMS – including how to split and transfer charges
- How to add alerts and traces
- How to manage rooms, including changing the status of rooms
This course is suitable for anyone who hopes to work as a professional hotel receptionist, whether you have experience or not.
- You need to be at least 16 years old
- You should have a basic grasp of English, Maths and IT
- You will receive an endorsed Opera PMS Hotel Software Training certificate upon successful completion of the course
- You have an option to apply for Quality Licence Scheme endorsed certificate by completing an assessment and you will receive this certificate directly from Quality Licence Scheme
Upon successful completion of this course, you could become:
- Hotel receptionist
- Corporate receptionist
- Front of house manager
- Hotel manager
The average salary of a hotel receptionist in the UK is GBP15,407 per annum, and this will increase with experience. You could eventually become a hotel manager earning around GBP25,199 per annum (payscale.com).
Please click on the link below… click here for more info
Learners can cancel the course and receive a full refund 14 business days prior to the start date of the course. If we do not have 14 business days’ notice we cannot offer a refund.
Study365 reserves the right to reschedule any classroom session up to 48 hours prior to the classroom session. The session may be rescheduled due to tutor illness, low numbers of attendees for the session or other unforeseen circumstances.
Gregory Dragula is a hotel manager and an Opera PMS instructor who has 15 years of industry experience. Gregory has been training hotel receptionists for the past seven years. He has worked for some of the world’s leading hotel chains, including Marriot, Millennium and RAC, as a hotel manager.
- Competitive pricing
- Small class sizes
- Friendly and attentive staff for flexible helpful service
- Learn to navigate Opera PMS like a professional
- Understand how to manage rooms and guest queries
- Learn to use the leading hotel software
- Ask any questions and learn from a professional
- Opera log in and log out
- Profile creation and amendments
- Profile notes
- Finding a reservation
- Rate query screen
- Creating reservation
- Preferences and features request
- Amending reservations
- Cancelling reservations
- Check in
- Check out
- Cashiering – post charges / splitting and transferring charges / routing / fast postings and fixed charges
- Alerts and traces
- Room management
- Opera reports
- Hot keys on opera
- Fully air-conditioned facilities with experienced instructor
- Extra course material
- CPD and iAP accredited training completion certificate at the end of the training at no additional cost
- An option to apply for Quality Licence Scheme endorsed certificate by completing an assessment. You will receive this certificate directly from Quality Licence Scheme at no additional cost
- Free access to the online version of the course
- Study manual
- Free refreshments
- Printed course manual
- Free data traveller (USB drive)
- Stationeries (notebook and pen)
- Access to computers if needed, free wi-fi
- Access to breakout area
- How to navigate Opera PMS
- How to log in and out of Opera PMS
- To create a profile and make amendments
- How to find a reservation
- How to create a new reservation
- How to handle special requests
- How to amend and cancel reservations
- How to check guests in and out
- How to use the cashier functions of Opera PMS – including how to split and transfer charges
- How to add alerts and traces
- How to manage rooms, including changing the status of rooms
This course is suitable for anyone who hopes to work as a professional hotel receptionist, whether you have experience or not.
- You need to be at least 16 years old
- You should have a basic grasp of English, Maths and IT
- You will receive an endorsed Opera PMS Hotel Software Training certificate upon successful completion of the course
- You have an option to apply for Quality Licence Scheme endorsed certificate by completing an assessment and you will receive this certificate directly from Quality Licence Scheme
Upon successful completion of this course, you could become:
- Hotel receptionist
- Corporate receptionist
- Front of house manager
- Hotel manager
The average salary of a hotel receptionist in the UK is GBP15,407 per annum, and this will increase with experience. You could eventually become a hotel manager earning around GBP25,199 per annum (payscale.com).
Please click on the link below… click here for more info
Learners can cancel the course and receive a full refund 14 business days prior to the start date of the course. If we do not have 14 business days’ notice we cannot offer a refund.
Study365 reserves the right to reschedule any classroom session up to 48 hours prior to the classroom session. The session may be rescheduled due to tutor illness, low numbers of attendees for the session or other unforeseen circumstances.
